It’s no secret that today is the age of social media; however, I have come to find out that throughout my dealings with Facebook, fans, business and individuals alike that it is no longer enough to just think about having a Facebook fan page, and only having a profile, but rather that it is necessary to have one. No matter what type of business that one might have, be it a small business, services business and/or a business where you hand make items people need to have a facebook fan page, because if you don’t rest assured that the millions of other individuals out there will have one sooner or later. So what’s the point of spelling this out aside from the obvious which is to get more sales, more leads and more potential customers and clients you might be wondering?
social networking
Time to Get Socially Serious
According to Facebook statistics there are over 500 million users on Facebook at present! To break it down here is a small bulleted list of findings directly from Facebook itself:
- More than 500 million active users
- 50% of our active users log on to Facebook in any given day
- Average user has 130 friends
- People spend over 700 billion minutes per month on Facebook
How do you handle online complaints?
Are you aware of any negative comments posted on social networking sites regarding your company? Do you even care if a client posts a complaint saying they are not happy with your product or service? If you don’t care then you probably shouldn’t be in business.
Monitoring your online reputation
