VANA Member Ethics

Ethics of a Virtual Assistant (VA)

• As a Virtual Assistant, I will maintain the highest ethics and honesty in all dealings with clients, colleagues and the general public.
• I will seek to deal with colleagues, suppliers and employees in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the Virtual Assistant profession.
• As a highly ethical Virtual Assistant, I will only take on projects that are within my abilities. If a project is not within my ability, the client will be notified immediately and I will provide recommendations for other highly skilled Virtual Assistants.
• Client information will be held in the strictest of confidence and will not be shared with others or used for personal gain.
• I highly value each client relationship and will not place one client above another.
• I will make a commitment to possess and increase the required knowledge, skills and training to be proficient and relevant in the provision of services.
• I will be honest about my intentions and never misrepresent my skills, peers, or my profession as a whole, whether to networks or to prospects, clients, and the community at large (virtual or otherwise).
• I will not knowingly be a part of any illegal or unethical activity.
• I will promote the Virtual Assistance industry with the utmost professionalism and give of my knowledge freely to new and existing VAs and the general public.
• Feel free to add your ethics here...

*Source: Virtual Assistant Networking Association (VANA) VA Code of Ethics
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