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Would you hire Filipino VA’s?

20 posts in this topic

Are any of you at all concerned about how much business is being outsourced and, thus, making it more difficult for you to get business?

I was just telling a good friend of mine about my becoming a VA and he said "you're crazy. Nobody, including me, hires from the U.S anymore. It's all being outsourced to the Phillipines". Is he right?

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Hi, that's a great question on outsourcing. I think both offshore and western VAs have their individual advantages and can live in harmony.

 

For example, VAs from VA Networking and the west typically invest into their education and help with strategic ideas for the client's business. They help grow it, make suggestions and see it from a higher perspective. Naturally they are more expensive and sometimes have stricter rules regarding their use. They are like somewhat consultants and implementers in one.

 

Those from the Philippines often have good skills but there is a cultural difference. It can be hard to get one to talk to you via voice. By no fault of their own, they are generally in no financial position to invest in online courses. Therefore may require more micromanaging.

 

In my own experience, I've used both types of VAs. I've found better business results from the Western VAs because they generally have a specialty such as social media. I would hire them to expand as my business grows. One VA improved my linkedin profile and presence for example.

 

On the other hand, I have also used VAs from the Philippines. They often require micromanagement but are highly trainable as well. I've used one successfully for data entry of products into an ecommerce site.

 

In essence, I think there is room for both. I know Tawnya was doing her proactive VA series which adds even more value to Virtual Assistants from a consultative point of view.

 

So my rebuttal to the comment would be that you proactively help provide solutions and grow businesses. If they question the need for this, they are not your ideal client and there are many ideal clients out there anyway. Hope this helps!

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I run a virtual recruiting business dealing only in US and Canadian-based virtual professionals.

The clients I work with only want US and Canadian because these relationships I match are ongoing and long-term and serve more along the lines of business consultants. These are partnerships I create. The Filipino VA does not meet the same requirement as the VAs I match such as OBMs and Project Managers.

I mention this because the Filipino VA meets another set of specific needs. Note there is no harm in working with this market.

While I have not worked with Filipino VAs for specific tasks myself for what is called General Admin work I have used US-based general admin task-oriented for the same service for a lower than average US-based price.

The lower priced service VAs do fill a need. There may not be a need for a higher priced VA to do the same work a lower priced outsourced VA can do. So for some clients, the Filipino model works.

The Filipino model works well for specific admin tasks where an ongoing business consultant and project management service is not needed.

I would hire an outsourced individual for a lower price for a project or task that doesn't require a partnership relationship.

Janine

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I have tried hiring filipino VAs, and I haven't had any problems yet. Communication wise, there were no issues as all of them knew the language. Plus, it's easy to delegate tasks if they work for you or help you run your business. There are tons of virtual assistant companies that has filipinos for VAs. It's worth a try. really.

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