jasonlea

Tracking calls

8 posts in this topic

I am a VA for a property management company making and receiving phone calls. For every call, I'm to bill it at 15-minute increments. Every 4 calls are $15. I write these calls down but my issue is at the end of the month I seem to misplace papers. Is there a program I can use where I can be more organized with these calls?

 

Jason

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You can use Spread Sheets powered by Google Drive. Its similar to Microsoft Excel and can be accessed online anywhere anytime. It will give you ease to track the details of each call and at the end of the month you will have a proper organized data.

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Some VoIP providers offer recording and call time tracking. Also you could look for android apps providing detailed call time statistics on Google play.

 

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Jason, I just use a spreadsheet in Google Docs that I share with the person I'm doing the Joint Venture with so they can see the calls. Whenever I do one I place date, time, who call was from and other info I collect on the call.

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You can create a call log in Excel spreadsheet, I mostly do the same. 

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