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Top Ten Posts of the Day

Posted By: Rease
Posted On: 01 February 2012 - 04:56 PM
Title: What to charge for fielding bilingual phone calls?

I have a question about setting rates.

Usually I do phone call fielding as part of a larger project, so I charge my normal hourly rate (higher if the work is bilingual). I have a potential client that wants me to ONLY field phone calls in Spanish. Normally, for Spanish work I charge $20-25 an hour, is that reasonable for this kind of work?

Thanks!

Comments: 0 :: View Comments

Posted By: Tresa T.
Posted On: 14 January 2012 - 04:00 PM
Title: Help! Desperately Seeking Mentor

Help! I've been trying for MONTHS to get my VA business up and running. I've tried reading a couple of books, but am more of a hands-on learner and am therefore having some difficulties with the whole business plan thing along with the idea of creating my own web-site scares me stiff. I'd be willing to trade work for some help. People here have suggested I figure what I'll offer my clients, but am at a loss as to what they mean. I love doing bookkeeping. Working with numbers and ledgers is fun for me. But I also love doing all the other office/clerical stuff. So here I am...struggling and wondering if anyone would be willing to help a terribly green newbie.

I'd greatly appreciate ANY help!

NOTE: I live in Yakima, WA if that's any help in making your decision on mentoring me or ideas you may have for resources you could direct me to.

Comments: 12 :: View Comments

Posted By: freddieblanco123
Posted On: 13 January 2012 - 08:51 PM
Title: What is the true measure of a good Virtual Assistant

Were running a virtual outsourcing site http://virtualworkforce.asia/ and were looking for Virtual Assistants. to help us screen our candidates we need to know what traits a good virtual assistant possess. this helps us set our standards. please do post a quick reply below.

Comments: 0 :: View Comments

Posted By: infinityweb
Posted On: 13 January 2012 - 01:08 AM
Title: Why Hire Virtual Assistant?

As a new year welcomes everyone, the continues range of development and progress is always on the turmoil of its paramount. Whilst every one is becoming techno there is no doubt than even working and dealing business now works much better online. In the instance that you are far from work the Internet is one plug away from you that's why there's no need to worry how's your business is doing since you have a Virtual Assistant that you can count in.

Why Hire Virtual Assistant?
Let's become realistic and direct to the point:
Once you hire a virtual assistant you able to:
Save money and time
Get the job done in fast time frame
You can focus on more important details
There is no labor maintenance and training

So, why doubt hire one now.:)

Comments: 3 :: View Comments

Posted By: charlottecaroline
Posted On: 10 January 2012 - 07:52 PM
Title: Express Scribe Pro

Has anyone had issues with the Express Scribe company NCH AltoEdge ? The reason I ask is because I just purchased their Food Pedal Bundle which includes the Express Scribe Pro software, headset and food pedal. Got an email to download the software and proceed to registration and license key. This email came from a hardware tech type of guy (not customer service). He sent me the wrong URL which was for PC and I had to explain I use a Mac. Then he sent me the right URL but upon loading I noticed it said Express Scribe Pro (Trial). I told him I already paid for the Bundle plan. He then sent a message saying they "moved the registration" and that he was always the last to know these things. After about 2 hours, via Skype it was left that he tried it on his end and it turns out to be a "bug" and that he would pass it onto the software programmers. No ETA or anything. Next day I called him via Skype and he said it's okay to use the way it was and that the word "Trial" is just a bug. Why didn't he say that the day before ? What if I had jobs lined up with deadlines ? So now I'm a little shaky about this company and still have a small window for a refund. However, I keep reading how Express Scribe is used consistently in our industry. Any other experiences out there with NCH AltoEdge corp ? BTW - They're based out of Australia and the guy I talked with is a hardware guy in Colorado - I got the feeling customer service was not his specialty......http://www.vanetwork...fault/wacko.gif
(Sorry, thought I posted this under the category Transcription but it's in General...)

Comments: 0 :: View Comments

Posted By: Jodie Burdette
Posted On: 04 January 2012 - 11:55 AM
Title: Ways to stop SPAM emails

I have a couple clients who are experiencing an increase in SPAM emails. I already have SPAM Assassin setup on their emails and a few email addresses blacklisted. What are some other good ways to prevent SPAM from hitting their inbox?

Jodie "Flying is learning how to throw yourself at the ground and miss." - Douglas Adam" Burdette

Comments: 1 :: View Comments

Posted By: Beth0813
Posted On: 04 January 2012 - 08:20 AM
Title: Advertising a Website for Client

Happy New Year everyone!

I replied to an RFP to help advertise a website. Client is looking to keep costs to a minimum. Over the holiday I researched various free sites for advertising a website. When I tried using clients email on a site I replied email is already in use. I asked for clients log in information for the sites they have the website listed on. I also asked for Twitter and Facebook information so I can tweet about the site and update Facebook status pertaining to the site as well. Client does not want me to have his log in information as I would have access to personal information. Now, I'm confused. If client already has website listed on sites and does not want me to use their Twitter and FB accounts to help spread the word, then what should I be doing to help client advertise website? I am confused. Any advice is appreciated!

Thanks,
Beth

Comments: 4 :: View Comments

Posted By: Jerri G
Posted On: 03 January 2012 - 07:05 PM
Title: Adober Reader PDF

I have a PDF form in Adober Reader that I would like to edit and/or change to meet my clients needs and send it to them so that they can fill it out and send it back. I want them to be able to fill in the blanks online and send it back to me. I don't want them to have to print it out, hand write the answers then snail mail. You get the idea :)

How can I make it happen?

Also, is there a program or site that I can download/create forms? I created a form in Word but when my clients go to fill it out all the lines move and the form gets messed up. I added form field check boxes so the client can check one of them but they could not do it so they typed XX next to the box(which is fine). I feel my form is annoying and uprofessional. Help! I need suggestions

Thanks as always

Comments: 2 :: View Comments

Posted By: PauletteVA
Posted On: 02 January 2012 - 06:58 PM
Title: Dun & Bradstreet article: Get Organized by Hiring a Virtual Assist

I have google alerts set up to send me emails for "virtual assistant." I came across a good article today by Dun & Bradstreet regarding the benefits of hiring a virtual assistant. I'd thought you'd all like to read it.

https://www.dandb.co...tual-assistant/

Comments: 2 :: View Comments

Posted By: MAK'S VA Services
Posted On: 29 December 2011 - 11:50 AM
Title: Interview

Tomorrow I have an interview via skype for my first virtual writing job.
It's for another VA what do I need to ask ?
What do I need to do to make sure I get paid,it's an intern position.
All help and ideas are welcomed.


Comments: 6 :: View Comments

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Testimonial Raves ...

What has VAnetworking given to you?

I can honestly say that it has been one of the biggest reasons for my success!
Kimberley Kennedy

Answers to my questions and alot of different links to find what I need, Excellent Support from all members.
Stacy Blaney

This forum gives me a sense of belonging, camaraderie, choice and respect. In a word “grounding”. I don’t feel so isolated when I log into the VAnetworking because I feel like we’re in this huge office building; but on different floors, or another part of the building working for different departments within the same industry; maybe just down the hall, and we instant message or email each other for peer support, tech support, to catch up, get advice, etc. Everyone’s personality comes through on this forum, even from the quiet observers – as they do in brick and mortar businesses. Some really talkative on some days and not so much on another day. We have our “tech and semi-tech” people, our “hostess, proper, professional, fun-loving, and counselor” personalities, “VA veterans”, “newbies”, etc. It’s an absolutely amazing mix, and the best part of this forum, unlike in a brick and mortar business is the freedom to choose what topics you want to contribute to, or participate in without any pressures or the typical office politics that I’m sure contributed (in some degree) to what lead us all to pursue our own businesses. -
Brandi De La Garza

 


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