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Showing content with the highest reputation since 12/07/2018 in all areas

  1. 3 points
    Hi Everyone, Happy Mother's Day weekend this weekend. While working on making some changes for my Webinar Production Agency. I pieced together a new mission statement. Let me know what you think. Our premier agency manages all aspects of our customer's webinars and podcasts to take the tasks off their plate so they a focus on sharing their message. We provide an event team to assist with event management, moderate chat rooms, marketing, video production/editing, and bookkeeping. We put you in the spotlight so that your message can shine.
  2. 3 points
    I'm sorry, for some reason I didn't see this before now. Yes, I used Canva. I'm quite enjoying Canva, although I still think Photoshop is better. There are some things you just can't do in Canva.
  3. 3 points
    Hello Danielle, Thank you, it works perfectly the way the video shows.
  4. 3 points
    Thanks Tawyna and Danielle! She will only be running a few group coaching programs. Not a lot of products at all. She does have a wordpress site. I will definitely check these options out. Glad to be back in the community
  5. 2 points
    Thank you for the welcome and the feedback! I truly appreciate the support. The amount of information and guidance I have already gotten from being here is absolutely astounding. Marie, thank you for introducing yourself and the support. Charlottesville is a beautiful area. I do hope you and Tawnya had a well deserve Mother's Day. (I Googled Mother's Day in Canada to make sure I was correct to include Tawnya) My decision "redesigning your career at this stage" in my life so far is a blessing in disguise. My wife and I recently (3 months ago) purchased our new home. Last month I lost my job of 7 years due to "seasonal downsizing". My wife and I took a hard look at our options. She is a career nurse that makes a relatively good income, but not necessarily enough to carry our current expenses alone. So, what to do? I have looked into getting another job, and there are a lot of postings in our area business administrators, executive assistants, administrative assistants, and small business owners are looking for personal assistants. One evening, while I was preparing a cover letter, my wife asked me if I knew how my previous employer was planning to distribute my workload? That one question coupled with what I was seeing for job postings was a EUREKA! moment. At that point, my cover letters became introduction letters for my services as a virtual assistant. Even though my previous employer was not posting an ad to refill my position, I knew he was going to need help, so I sent an email. My previous boss is now my first client! Tawnya, thank you for your response. It helped me in defining my why. I want financial freedom for my family! I will NOT be put in this position again! My plans and dreams for the future are HUGE, but that is fuel for my fire. I don't expect the journey to be easy, but it will be fun!!!
  6. 2 points
    Hi Chuck, Welcome to our virtual assistant community. You are not the only male in this group. One of our admins in this group is Mark Hunter from Australia. And we have a supportive network here. I am from Charlottesville, Virginia. I am married. We have a 13-year old son. I started in 2017 with just an idea of being a virtual assistant. And with the help of Tawnya, Mark and so many wonderful people in the VA insiders group I am moving right along. Bravo for redesigning your career at this stage in your life. Our network is supportive and willing to help cheer you on. To your success. Cheers, Marie Mason PS. Happy Mother's day to your family. Also, my son's name is Charles.
  7. 2 points
    I've always had issues exporting my videos in Camtasia on my Mac. I finally asked Camtasia how to fix the quality issues and here is the article they referred me to. It has fixed my issues so wanted to post it in here in case anyone has this issue. https://support.techsmith.com/hc/en-us/articles/115007279948-Camtasia-Mac-Exported-Video-Had-Faded-or-Incorrect-Color
  8. 2 points
    Hello, I hate to admit this but I have been a VA insider since June and have yet to start my business. Part of the reason is that I stand in my own way and overthink things but the other part is feeling really lost on where to start. I cannot purchase the VAC program at this time which I know would help me. Where should I begin in VA insiders and VA networking to actually execute steps on starting my business?
  9. 2 points
    I just recently joined the VA workforce. I'm interviewing for positions now. I am optimistic that I will land my first client soon and begin creating my portfolio of work! ______________________________________________________________________________________ Visit my site at - https://rhosecellahdasalla.wixsite.com/website
  10. 2 points
    I am definitely backing away from this for now. I need to earn some real wages first. This is something I could come back to but honestly I really hate MLM type stuff. According to them I can earn a lot, as long as those I recruit don't surpass my level. I've never been very good at getting ahead w/stuff like that anyway. I'm going to reach out to some people I know. I also made some flyers to put up wherever I can. So hopefully I'll find some real clients/work soon. I'll be posting & writing new posts for my blog as well.
  11. 2 points
    Hey there! Welcome to VAnetworking.com --> The Social Network for Virtual Assistants. I am so excited that you have decided to join the friendliest social network on earth for Virtual Assistants. Let me give you a quick intro of who I am. I am Juli and I have not been in the Virtual Industry that long, (1 year) but by being your moderator, I can relate to some of your challenges that you might possibly face that I might have gone through. I was unemployed looking for way to pay off my student loan debt and how to make money at the same time. I saw an AD on my local TV explaining how to make money online, that educated me a bit on how to make money online but through one of those freelancing sites. I was still not satisfied with only working from that platform so I went on Google and found ways how I could make money online, and this is how I found the forum and joined. Fast forward a year later I have a business in place and I am about to launch my website. So I have gone through the path that you now are on. Enough about me and more about you! One way to get to know you better on the forum is through your first introduction to us. I will outline some tips on how to get you started on the forum. First you can do a quick introduction about yourself and this can be done by clicking here http://www.vanetwork...al-Busi-f4.html If you are like me and don’t like to talk much about yourself here is a breakdown to use as a guide to ease those introductions jitters: Your Name: Your Website URL (if applicable): Years in Business: Description of your Business, including any specialties: On a more personal note: What City/Town/State/Country are you from?: Are you married? How long?: Any kids and how old? Hobbies & Interests: How did you hear about us? We love to know how you heard about us so please let us know! i.e. Google search (what keywords did you search?), article in magazine (name of mag?), word of mouth (who?), etc. Please feel free to browse around and get to know others. If you have any questions please don't hesitate to private message me or any of the other moderators here or contact us at our help desk Until then, can't wait to see your growth here and your accomplishments. Best wishes.
  12. 2 points
    What do you think?
  13. 2 points
    Thank you, Amber. It does help.
  14. 2 points
    Site Builder is where my website is. And I really love it. So, while I can't use the images from there some place else, it suits me for now. The customization is amazing for free. I've got exactly what I need. I've done a lot of comparison. And some of the cheapest sites have poor customer service, some of the more high-end ones are too expensive, and I just can't stand WordPress. I know lots of people find it useful & simple. But I can't customize it the way that I want, not with the free version. So I've found what makes me comfortable. I need to be able to manage, maintain, and also not be frustrated w/the design. I can't be productive if I'm sitting for an hour trying to figure out how to get things to look the way I want them to. I don't like tons of time spent "troubleshooting". It's a serious drain on my energy.
  15. 2 points
    Thank you Marco. But I find a big differences between the U.S. and Spanish markets.
  16. 2 points
    Hey Brittany - great start on your site and congrats on having it live! Since your site is very white, I'd definitely 2 colors that you want to go with your brand and have those pop. Since you have pink in your logo, definitely go with that and then one more to really make things stand out. I think it will liven it up a bit. Since it looks like you are a solo VA, I would change some of the wording to "me" or "I". You kind of have both singular and plural and it can be confusing to users. So it's better to stick with one or the other. If you are the only person people will be dealing with, then just go with that. And lastly, I'd add a picture of you - it makes it more personable and people can relate more to someone they can "look in the eye". Good luck!
  17. 2 points
    Thank you so much ladies for the great feedback! In regards to coding, I wanted to learn how to design and build websites so I could do that for others. I've done some searching though after I saw what you said, Tawnya. This is something I definitely don't need to know prior to getting my website live. I'll put that on the back burner for now. Thank you!
  18. 2 points
    Hi Hannah, welcome to VAnetworking! I definitely think you could niche yourself and work in the medical field.
  19. 2 points
    Thank you. A UPS Store mailbox is a very good idea.
  20. 2 points
    Client onboarding is basically a phrase someone made up so they could sell you products surrounding that process. Onboarding a client is fairly simple and usually goes in this order: 1. Get them to pay your retainer upfront (usually online through Paypal). 2. Get them to sign your contract (I do this after I get their payment as once they pay it's easier to get them to sign as they want you to start working for them right away). 3. Talk to them on the phone to get pertinent contact information (contact info, passwords, etc.) to help you service them. 4. You can also send them a document stating your business protocols (hours you work, how you'll communicate with each other, how payments are made, holidays, sick-time, etc.) Each VA has different protocols. As you can see, there isn't much process to prepare to onboard a client. The hardest part is getting them to pay and sign that contract.
  21. 2 points
    I am just starting my journey to start my Virtual Assistant Business. I am thinking of doing proofreading and editing. Right now I am in college perusing a Virtual Office Professional Certificate of Achievement. I have two years experience as an Administrative Assistant Intern. I need your advice on what step should I take next. It seems that people on Guru are wanting degrees and three to five years virtual assistant experience. What's your advice?
  22. 2 points
    Hi all! I just wanted to introduce myself. My name is Adele. I was a VA for years and then went back into working in corporate America after going through a divorce. Life circumstances at the time just called for that kind of change. I was only a VA on a part-time basis and needed to go back to full-time income -- and quickly! Anyhow, fast-forward to the present. I am now happily remarried and in a much better position. I have decided to take the plunge and delve back into my passion. I assist businesses with their HR, recruiting, and SMM needs. I also assist in a variety of other projects when time allows, such as event and meeting planning and trade show coordination.
  23. 2 points
    I chose Oceanfront VA Services because that's where I'm hoping to be working from in the next few years!
  24. 2 points
    Yes, it's a lot of going back and forth and switching between projects. I found I was wasting a lot of time with admin stuff and emails. I rather focus on a few larger clients. Have you figured out how many hours you could allocate to clients? That might help you out. Don't forget to set aside time for bookkeeping, marketing etc for your own business.
  25. 2 points
    I'm a retired Quality Assurance Manager who started editing part time (I'm a writer as well) and it just grew into editing, copy editing, proofreading and virtual assistance. I'm only wanting to do this part time, as I am writing novels. But jobs and projects and clients have a way of blossoming! So I network with other freelancers to spread out the work I don't want or can't do. I feel like I have friends all over the world now. Good luck in your business! Pat www.editalley.com www.pathauldren.net www.remotegirlfriday.com
  26. 2 points
    I have a client who's Quickbooks online is so messed up I have no clue how to fix it. When I first took over there was years of income that he has put in undeposited funds. I moved all that out into the proper place and now it seems even more messed up. One of his client looks like he has over 300K in credit and another looks like they are behind when they are not....HELP??!! Need an expert!!
  27. 2 points
    Hi there!! I'm Nancy and I am a brand new VA. My previous profession was in social services and health education and I have incorporated my experience into my new business, specializing with healthcare businesses, non profits and disabled business owners and individuals. My business is heavy on the personal assistance services and from the knowledge I have gathered, noone is providing this type of service to the disabled. Of course, I am also offering business support as well. My website is www.avirtualhelpinghand.com I did it on wix.com which is a platform I am very familiar with and I didnt realize most VA's do their sites on wordpress. Hope it's ok. On a personal note, I am divorced with no children, live in Queens, NY and love meeting new people, travel, cooking, and all life has to offer. This new VA venture has been a strong learning curve for me as I had to learn alot of programs and how to do alot of stuff most VAs do. I am still preparing my contracts and planning to learn a few more programs before I officially launch in about a month...I did send out a few cold email pitches but didnt hear anything back..I will DEFINITELY be taking advantage of the free email templates in the stocking stuffer At the moment, I am feeling very overwhelmed, feeling like I need to "do it all" and am in awe of the skills so many VAs bring to the table. Any support and feedback would be helpful. Look forward to getting to know you all better and best wishes and blessings on your own VA journeys
  28. 2 points
    Thank you so much! I will be attending the VAinsiders call today.
  29. 1 point
    We all know how much energy and focus it takes to startup and run your own business. It usually means long hours, a lot of multitasking, and juggling projects, not only for clients, but growing and supporting our own business as well. I know for many of us, I am certainly included, that elixir of the gods called coffee is a staple in our days. But, there are days coffee just isn't getting it done. This let down has had me seeking an alternative lately, or at least balance. I don't know that I would ever give up my coffee, but I said the same thing about cigarettes too, and now I'm smoke free. I want to give a few tips to use if you ever find yourself in the same boat. 1. Get a routine! They really aren't that boring. Over the past few years there has been a lot of research into the value of routines. Guess what? Us adults need routines just as much as our kids or pets rely on them to be happy, healthy, and enjoying life. Several years ago Charles Duhigg published a book, "The Power of Habit: Why We Do What We Do in Life and Business". This book has spurred many into looking at their habits and replacing them with more productive ones. It has also ignited the topic of routines in the blogosphere. I won't go into exhaustive detail regarding all the benefits and the science behind routines, but i will give a couple articles by Danny Forest, a writer on "Medium." In his 2018 article, Danny gives a great example of an effective daily routine. Then this April of 2019, Danny updated his series on routine to give more of the principles for the importance of a routine. Put simply, if you need motivation for the day, want more productivity, and more consistent awesome results from your day, make it routine! 2. Sometimes you just need a nap! In our formative years, we call remember going to our cubby and getting our nap mat, spreading it out as our mom, daycare worker, or teacher turned down the lights. Being a dad, I knew it was not going to be a great evening if my kids didn't get their nap in the early afternoon. So what changed for adolescents and adults? Actually not much physiologically only socially. Our society has come to believe that a nap takes away from being productive and it's childish to need a nap. Oh, wow! Society has it wrong again. Studies show that if everyone would continue throughout life to take those afternoon naps, societal productivity would increase dramatically! lifehack.org published a blog article written by Nicholas Garcia that explains how all that actually works. Oh, and after you read the article, pull down the shade, grab the throw cover on the couch, and take a productivity nap. make it part of your routine, you deserve it! 3. The third tip for today, exercise! I know, I know we have calls to make, email campaigns to develop, invoicing to process, engage with our social media followers, booking flights, hotels, and rental cars...the list is never ending. You can tackle it better when your body is ready it! The Harvard Business Review actually put it this way, "Regular Exercise Is Part of Your Job". Well in our case, it is part of our business! The one activity that you can include in your routine every day that will have the greatest lasting impact on your business success is exercise! Don't believe me? Google it!!!! As a matter of fact, I decided I would do that for you, click here.(I'll invoice you my billable hours!) 78,800,000 results and the first three pages of the results are related to habits and routines. The one thing that is consistently included in the lists, EXERCISE! Did you know that it's not just those articles that support exercise and fitness? VAnetworking.com stronly supports it as well through virtualassitantfitness.com! If you would like to get started in making the biggest impact on your business, get the Healthy Virtual Assistant Fitness Planner. You're not alone either. Be a part of a community that is committed to making their business as wildly successful as possible right here! Have a Fantastic VA Day!
  30. 1 point
    Yes, congrats on your first client! I remember when the doors shut down on the computer service company I was working for leaving all the customers hanging. What I did was contact them all and offered to finish their jobs for free for them. A couple of them ended up keeping me as their Virtual Assistant and that's how I got my first clients.
  31. 1 point
    Hi Toni! Great to see someone else from Idaho! How exciting for you and your family to be living off the grid. Here's to continued success for you in the VA industry
  32. 1 point
    I am going to share with you some broadcasting software tools that I have come across that might help you or someone else in the group. Broadcasting Software Review Hi Mary, I like using a couple of tools. A. One is https://www.loom.com It allows you to create 100 videos for free and provides you tools to edit them. You can choose between the following: · Audio only · Video only · Or you can screen share and see a video of you on the corner. The paid version allows you to do unlimited videos and it has a low cost to it. B. Another tool you can use is: https://stageten.tv/ · You can easily create live shows with remote guests. Video feeds from phones, cams, screen share, and game streams. · Connect with your audience and live stream to YouTube, Facebook, Twitter, and Twitch. · Stand out from the crowd with multi-cam shots, custom graphics, video clips, and unique stream formats. Not sure about the pricing. I think they do have a free version or a trial C. Here is another tool www.zoom.com I love using zoom too because it allows you to have a free version. The free version Meetings Online Meetings, Training & Technical Support Video Webinar Marketing Events & Town Hall Meetings Conference Rooms Build Collaboration-Enabled Conference Rooms Zoom Phone The next generation enterprise phone system Business IM Cross-Platform Messaging & File Sharing · You can connect with your calendar · You can schedule meetings onto zoom · You can also stream to YouTube and Facebook live · You can also do a whiteboard and draw or type a text and screen share it. D. Another great tool that has advanced features https://belive.tv Here are some great features for it. · You can do solo videos · Interviews or · Talk shows · Boost brand & Engagement using custom logos, frames, and colors · Stay organized · Screen share your presentation and bring photos from your Facebook album to your broadcast · You can also share it on Facebook live or Twitch · It has a free 30-day trial · The prices are reasonable · I think Tawnya has started using this one recently Hope this information will help you in selecting what tool works best for you. It depends on who your audience is. What social media platform they hang out in. And what tool will serve you best? Something to keep in mind. As your needs grow then you will want a tool that can grow with you.
  33. 1 point
    Hi Jullian, You will love our little family of virtual assistants. This is the best positive group to be part of. Thought I would answer your questions. Your Name: Marie Mason Your Website URL: www.cmvirtualassistantagency.org Years in Business: 1 Year Description of your Business, including any specialties: Our premier agency serves coaches and speakers by providing an event team to manage your webinar so you can focus on sharing your message. Services for your event include management, marketing, video production, and bookkeeping. On a more personal note: What City/Town/State/Country are you from?: Charlottesville, VA., USA Are you married? How long?: Married 16 years to my best friend. Any kids and how old? I have one son age 13 years old, and he is a boy. He is smart, funny and a gifted and talented young man. Can you tell he is my pride and joy? Hobbies & Interests: Baking, especially beg for more brownies. dancing gardening knitting Playing TCG games like Pokemon cards How did you hear about us? Kathy Goughenour in January/February 2018.
  34. 1 point
    Looking forward to seeing you on the call. I'll be up early (AU time) for it. It's well worth it. Tawnya and Veronica have made some really solid suggestions.
  35. 1 point
    Welcome, Delia! Hope you get lots of great ideas from the forum and resources.
  36. 1 point
    Hi Everyone, I wanted to very briefly introduce myself and my services. I am from London (UK) and recently moved to the sunny island of Barbados where I will be working in a virtual/remote capacity. I have in excess of 15 years' experience in administration, event management and logistics, acquired in London, Europe and the Caribbean. I have worked as an Administrator, Personal Assistant, Project Support, Event Manager, Marketing Coordinator and Logistics Manager, in a number of sectors, to include; Investment Banking (10 years), Agency, Retail and Real Estate. I am offering services as a VA and also Virtual Property Management for vacation rental homes. I am new to the VA scene, but have been working as a Virtual Property Manager for 10+ years, as a sideline. On the property management side, I have a few clients, but of course welcome more . On the VA side, I am starting from ground zero. It seems like quite a long and tough process to get going in the VA world, and I am particularly finding that there is a strong bias for people who are based in the USA and that anyone considering a VA outside of the US is looking for cheap labor in Asia. So, I have taken everyone's advice and started reaching out to previous business contacts to spread the word about my services. Thanks for taking the time to read my post and I wish all the VAs in this group every success. Keisha KW Empire Limited www.kw-empire.weebly.com
  37. 1 point
    Here's a video to show you how to access the freebies: Let me know if that works for you.
  38. 1 point
    Hello Danielle, No, I really follow The Virtual Assistant since 2013 and receive since then emails with newsletters, I do not know why now is when it actually seems that I have entered the community. I can not even download the 10 Free Resources for Virtual Assistants, because the system tells me that my email is already registered. When I introduced myself in the forum, that's when I saw the facebook group and then I did request my entry.
  39. 1 point
    Thank you so much. I appreciate it. I can send my business protocols to them in my welcome packet correct? Or should I not worry about a welcome packet? Do you send your new clients a welcome packet? Thank you
  40. 1 point
    Thank you, Tawnya, but the merit isn't all mine, to go faster I use a translator and then I check if it's correct.
  41. 1 point
    Let us know when you publish it live and we can take a look. The chances of a potential client finding it right away are slim so I wouldn't worry about it being online.
  42. 1 point
    After being a long-time lurker here I have finally opened my VA website and I would appreciate any comments or suggestions: https://solopreneurdesign.com Thanks in advance! Marie-Claude
  43. 1 point
    Dare to be different and you won! Way to think out of the box Marie
  44. 1 point
    Welcome Jessie, Have you considered joining the VAinsiders? Becoming a member of the VAinsiders is a yearly membership which offers training tracks, job board posting, monthly group coaching, and other discounted perks. A minimal cost for great access to information, valuable knowledge provided by others in the group sessions, etc. which comes in handy when you need guidance. All the best, Angela
  45. 1 point
    I hope this isn't a crazy question. Well I actually have a couple of questions 1. What is considered billable vs. nonbillable hours? 2. I was reading throughout the forum about charging clients in fifteen minute increments. How would this be calculated if say a job is thirty minutes? Thank You.
  46. 1 point
    Thank you so much! So, for example if I am billing $30.00 and work is billed in fifteen minute increments how would a 45 min job be calculated? I hope this is not a crazy question.
  47. 1 point
    Hello everyone. Am new here and to the VA business so far have learned a lot from this organization.hopeing to learn, meet like-minded people and make money. So lets talk
  48. 1 point
    I bill out in 15-minute increments which means if I worked on a project for 20 minutes then I'd bill 30 minutes. If I worked on a project for 10 minutes then I bill for 15 minutes. Hope that makes sense? This allows for refocusing between billable timeslots if you are switching between clients. Any time I am working on clients work is billable time for me.
  49. 1 point
    I would move on. If the client bickered about a $2/hr increase it will be years to get them to pay you what you are worth. You'd be better off (and less stressed) spending that time focused on marketing your services to new prospects. Just tell this client that as of XXX date (Jan. 31) you will be releasing him as a client as you have new clients coming on board who are willing to pay you XXX/hr. If he wants to pay that price then you will stay with him otherwise you have to say adios
  50. 1 point
    Hi Theresa, welcome to the forum! There are some amazingly helpful people and resources here - I'm sure you'll learn everything you need to know as long as you have the time to take it all in. It can be overwhelming at first, but I promise it's not only fun it's worth it. ------------------------------------- When you ask about other ways to network, are there ways you have tried already or are you completely new to networking? I'm guessing you've told at least one friend or family member you're going to start a business and work from home...so you did network with at least one person. Unless your business is a secret (I've seen it happen) in which case you may not have networked at all. The best way to start networking is to work out what you will say when people ask you: What do you do?With this question, what you want to communicate is some of your services. Try to figure out what the other person does before they ask you this and you can tailor your answer to the needs of that person. If you have never networked before you may want to put together an elevator speech. You can find more about elevator speeches in this thread (including a super-helpful fill in word document from Candy B.) What are your rates? Right after you talk about what you do there are some people that want to dive right into the rate discussion. Don't let them. Tell them your rates or packages vary depending on the services required and that you'd love to set up a time to talk further so you can see if you can help them and then you'd be happy to provide them a rate. Unless you have time to educate the potential client about rates and how $30 is not expensive right there at the networking event, you're going to want to save the discussion for a later time. How long have you been in business?Especially for new business owners, you do not want to answer this with a perky, "I've been in business a week and a half!" That doesn't build trust or make the potential client feel all warm and snuggly. Respond that you have been in the secretarial industry for x number of years and it was a natural transition to do it for yourself rather than someone else. This showcases your experience, not when you applied for your business license. Can you do X for me? Sometimes people will ask you on the spot if you know how to do something. Be careful, because you want to make sure you aren't getting sucked into giving free advice they can then go home and tell a cousin, friend, or mom and have them do the work instead of you. Be friendly and helpful, but don't give away the farm. Oh, and if you don't know how to do what they're asking, never just say "No." That shuts down the relationship. Tell them you don't take care of that but you know someone that does and you'd be happy to provide a referral. Then they will see it as a favor and it gives you a chance to follow up with them to see if they need your services. (If you don't know someone to refer them to, come to VANA and ask around, we have people that can do just about anything between all 8,500+ of us!) While these may be the most popular questions that pop up at networking events, they are certainly not the only questions that arise. As you become more confident talking about your business you will get so that you know what people are asking for and be able to answer, but the only way to get to that point of comfort is through practice. Lots of practice. As for the car wrap, I've never met anyone that got a client from car wrap...people just don't make split decisions about outsourcing secretarial work when they're driving down the road and stop at a red light. At least, not in my experience. If anyone has experienced anything different I'm sure they'll let you know!! Hope this helps. Also check out the links in my signature line to get some helpful starter tips on how to use the forum! You're going to have a blast here, just get ready and hang on for the ride!
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