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Help! I've had issues with this twice. I've been editing books (large and small) for clients. I get everything just right and send it back to the client and WHAM! something's not lined up right when they open it. I'm using desktop Microsoft Word 2010 (and occasionally the 2013 I can't get off of my computer since I tried it for "free"). Both are used in compatibility mode. When I send the documents to the clients, it's through Gmail. Client 1: Images that are perfectly spaced between the paragraphs on my end come out a couple lines above or below where they're supposed to be, when client opens the document on his end. We finally found a formatting that would keep them from shifting. Done. Client 2: Current (VIP) client. I just sent her an edited e-book that I slaved over all week. She says she's having a "formatting issue" and sent me a screenshot that shows there are spaces missing between words; two words become one. Three times in that one paragraph! My computer reads it fine (desktop Word 2010 & 2013). Opening the attachment on the email that sent it, I see no problems either. I'm a little stumped, but I did read online that the review/editing functions don't all work if you're using the Word Online version. I just sent her an email to ask which version of Word she's using. ANY IDEAS you can come up with will be so helpful! There's a lot riding on this one. (And why does this happen on Friday!? Going to take a deep breath now.) Thanks so much, Irene Chambers It's About Time VA