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I have been told by a bookkeeper that QuickBooks online does not backup your data files. Any truth to this assertion?



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No, its not like that, AFAIK with QuickBooks online you can easily remotely backup your data files It provides PC-level security and encrypted file transfer.

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With QuickBooks Online, you don’t have to worry about your data backup. The backup of your data is initiated automatically with their exclusive bank-level security service. And hence, there is no particularly a “Backup” feature in Online QuickBooks Software. The QuickBooks online software keeps your data safe& secured stored with its featured bank-level security service. 
Whenever you add or edit your data, it is rewritten in two hard drives, so if one fails you’ll never notice it as a user. Moreover, they regularly copy all data to a third party hard drive in order to protect against any problems that can affect the first two drives.
At the end, your data backups are executed. The privacy of data is a crucial concern, hence they take effective steps to ensure that each of them follows a completely reliable system to secure & maintain its confidentiality


hope this helps you:).


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