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Johnna R

Certification

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I have training in the service I will be offering (1ShoppingCart) but no certification. How important is certification to potential clients? I do not have the money right now to invest in getting certified, so I am not quite sure what to do. I have my website up and know I can do what needs to be done. I just am concerned potential clients will not take me seriously with out certification.

Thank you
Johnna

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Hi Johnna, I offer 1SC services and I'm not "certified". I don't think it's important, I think experience is more important. Do you have any testimonials up on your website?

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No, I have not even had any clients yet. I do have a site, but that is all so far. I just got my logo, so will be getting to work on marketing materials next.

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Hi Johnna, I agree with Daniella, if you have experience and feel quite confident setting up shopping cart, to me this means more than being certified. I also offer shopping cart services and am not certified

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I encourage certification it's a good thing it demonstrates competence and insures that you deliver quality service.

In the Netherlands the SECC certificate is required for everyone working in the Contact Centre branche.

And i have noticed that there are alot of organisations that offer training and certification for the VA industry.

So if you don't have the money right now, no problem. You can start your business and get your certification when you do have the money for it.

Edited by lux2bizz

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