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Showing results for tags 'communication'.
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Hello tribe! This will be a short rant and general request for your suggestions. I have a client whom I've outsourced to a member of my team. They seemed to be working together great for 3 months now. The project manager (let's call her Ann) hasn't heard from the client in over a week. I have stepped in with phone calls, emails and texted the client to see what's up and advise "them" about our contract. I've been a VA for 8 years so I do have experience with this in the past, and yes, there is a contract. The client has not responded to any form of communication in the past 2 weeks. This is holding up availability for myself and the project manager. How long do you wait for a client to reply to you before you fire them? I appreciate your support here. Jen
Having your own clients is different than being an employee. You're the boss of you but it can feel like your clients are. What situations or clients make you want to run for the hills and how do you handle it?