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Found 3 results

  1. I can't believe it is already August. Summer is halfway over and it is sad to think about the cold weather coming back. Although I am excited to start Snowboarding again. Did you or are you taking some time for yourself in the summer to go on a vacation? I have been away for most of the summer but have taken my business with me. I haven't really had any official days off besides the weekends but I have done lots of fun stuff. Sometimes it can be hard to separate your home business from your day to day life. One thing I have done in the past is plan a time when I want to go away and send my clients an official email in advance notifying that I will be away from this date to this date so we can plan ahead for that. Don't forget to take some time for yourself and enjoy the nice summer weather before it is over. Just because you work from home doesn't mean you don't deserve a vacation too!
  2. Was wondering if and how everyone informs clients of stat/government holidays. Like for example, Christmas Day or Thanksgiving. Do you just assume they know? Or do you inform them ahead of time that you will be closed. Maybe you send out a welcome package when you sign them about all the holidays you follow?
  3. What would you do if you (or a loved one) became ill and could not work? I'm not talking about a day or two with the flu, I'm talking a more serious illness. Do you take vacations? I'm talking a real vacation, out of the office, not checking email or the computer, recharge your batteries vacations. Do you have a backup plan so that your business would keep running without your personal presence and input? If not, you need one. Every business owner (even if you are the only one in your business), needs to have a systems and procedures manual that outlines your daily tasks, as well as regular ongoing or maintenance type tasks related to your business. This manual should also include a list of all web sites you own, accounts pertaining to those web sites (hosting, domain names, forums, products or services you use, etc... and the URLs, usernames, passwords and any fees associated with those and when those fees are due and/or how they are paid (i.e. PayPal subscription, automatic credit/debit card payment, etc..). The manual should also include a potential exit plan - should your illness or absence be really long term, or permanent, criteria needs to be set out in writing as to how best to close down the business. Or possibly how to keep it going without your input and someone else taking the reins. I also suggest that you have someone you trust, designated to handle your business should you need to be gone. Put it all in writing, but you need to let this person know how to access your systems and procedures manual and what crisis should precipitate their need to step in. We all want to serve our clients well. We can best do that by thinking ahead and being prepared for things we can't always control.
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