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A virtual office assistant is an independent contract worker who provides administrative, creative or technical services. Often that means handling the same types of tasks as an office secretary or manager but doing them from a home office, using the virtual assistant's. Here are some of the general tasks that an office assistant may do in a virtual office: Manage contact lists and customer spreadsheets Maintain a calendar and set up meetings Take transcription and handle correspondence Make travel arrangements Handle billing and accounting Prepare and send out e-mail newsletters Prepare, collate and ship proposals and meeting materials