Tami

Well, I'm just starting on the social networking path, so I only have Twitter at the moment... Twitter: MSNB_Tami

This is a great topic of discussion. However, there are "on-shore" VA's that still have no clue. I'm not meaning to bash anyone here at all because I know everyone tries their hardest to do the best job they can. I have a client (appropriated from Craigslist) that hired a VA to develop three forms. The person that was hired took over a month to create just one form in some complicated program, and 1) it wasn't even branded to the client and 2) there were so many spelling errors it was ridiculously unprofessional. The client contacted me almost four months after I had initially emailed him regarding his needs. He sent me the forms his previous VA had created. We exchanged emails and phone calls to determine exactly what the project would entail. I re-created the three original forms and provided him with a 24-hour turnaround. He was so pleased, he actually paid me a bonus on top of the invoice amount! At any rate, he is still gathering more projects for me to do and is also in the process of writing a testimonial for me to post on my website. Customer service is extremely important. There's no getting around that. If you provide quality service to your customers, then they will not only be loyal, they will refer you to their peers. Caterpillar has a good program - they put all of their employees and their dealership employees through a 2-day customer satisfaction training course that covers how and how not to treat customers (internal and external). This is one of Caterpillar's core values. It's also one of my core values.

I wanted to explain my business name. My last name is Naber, and a neighborhood is usually a friendly place where you can count on your neighbors, so I want my clients to know they can count on my. Thus, the name My Naberhood was born. Also, years ago when I lived in Oregon, I was a licensed property manager and my business was Naberhood Property Management. I really like to create the plays on words such as that.

Thank you for the really warm welcome! Well, to share a little more about myself, I'm 44 years old with a disabled husband and a 16 year old daughter. My 21 year old son, his wife, and my 3 month old granddaughter live in Georgia, and the rest of my family is scattered between Texas, Alabama and Florida. I worked for a Caterpillar dealership from 1999 through 2009 in the IT department mainly running their telecommunications, but I've literally been unable to find a job here in Jackson. After sending out probably over a hundred resumes I have finally decided that I need to really work for myself since I can't depend on getting a job. I would have thought with my skills that I would have had a job right away...oh, well. So, with that being said, I am going forward with making My Naberhood Business Services a viable income solution for my family. My website is www.mynaberhood.com. I do have a couple of clients who have been with me for about five years, but they are small jobs that really don't amount to much. Plus, my mom is one of my pro bono clients...she has a consulting business that she started almost a year ago. I think my biggest concern right now is making enough to support my family, especially since unemployment is about to run out. I don't want this to sound like a sob story. I've got no mortgage payment since I paid cash for my house last year and my California house is rented out to people I've known forever. I really just want to get My Naberhood off the ground and running. Thanks for reading! I didn't mean to go on so long...

Hi Everyone! My name is Tami and I live in Jackson, MS. My husband, daughter and I just moved here about 6 months ago from northern California. It was time for a change, and all of my family lives in the south. Now I am within driving distance of everyone. I think the longest trip is 12 hours to get to my dad's house. After working for corporate America for the last 20 years or so, I decided that I want to work for myself. I've had my website for quite awhile, but have recently updated it. I've been doing a lot of side work for some friends for at least the last 5 or 6 years, but it's time to kick things up a notch and become a successful VA. Most of my specialties lie in creating business forms, newsletters and documentation, but I welcome new opportunities to learn new things. I've been taking some free online classes in English and medical terminology. I also want to learn SEO as I'm not that familiar with it. I did notice in the first topic about introductions that we are allowed to post our website address, but I definitely do not want to break the rules of not advertising myself, so I decided not to post that at this time. However, I will be joining the directory. I was glad to have come across this site as I believe we can always use all the help we can get. I'm looking forward to reading the posts here and learning as much as I possibly can to further my business! Tami