TOPIC: From First Call to Forever Client – Building Trust That Lasts
SPEAKER: Trish Kimble
WHAT YOU'LL LEARN:
Clients may hire you for your skills, but they stay for the experience you deliver. In this session, Trish Kimble shows you how to turna discovery call into a long-term, loyal client relationship that supports lasting income and reputation.
Set the Tone from Day One: Create a discovery call and onboarding experience that builds immediate trust.
Streamline Client Experience: Implement simple systems that wow clients with consistency and professionalism.
Communicate with Confidence: Set clear boundaries and maintain strong, value-driven communication.
Think Long-Term: Learn why adaptability and mindset are the keys to staying indispensable—not replaceable.
If you’re ready to turn short-term projects into long-term partnerships, this session will show you how.
Trish Kimble – Expert in mindset, organization, and adaptability, empowering virtual assistants to attract right-fit clients and achieve sustainable success.
