TOPIC: Client Chemistry 101 – The Questions That Save You Time, Trouble, and Your Sanity
SPEAKER: Cathy Baillargeon
WHAT YOU'LL LEARN:
Tired of mismatched clients and awkward consults? In this honest (and slightly entertaining) session, Cathy Baillargeon shares how asking the right questions helped her build a 7-figure VA agency—and how you can do the same.
Build Instant Trust: What to say (and avoid) in consults to set expectations and build rapport.
Screen for Compatibility: Ask the questions that reveal how clients think, work, and whether they’re a long-term fit.
Spot Red Flags Early: Learn the signs of high-drama or short-term clients and how to respond professionally.
Shift Your Mindset: Move from “I hope they hire me” to “Are we the right fit?”
If you’re ready to save time, protect your sanity, and work with clients who get you—don’t miss this one.
Cathy Baillargeon is Founder of Virtual Cathy and Cathy B Academy, she supports business owners with VA services while helping aspiring VAs launch and grow successful businesses.
