Behind every thriving VA business is a foundation of backend systems that work like clockwork. In this session, Shakila Booker shows you how to design operationalworkflows that not only support you but impress your clients from day one.
You’ll learn how to:
Set up tools and processes for a smoother client journey
Streamline onboarding and offboarding with confidence
Build systems that help you attract and retain dream clients
Turn your backend into a growth engine (without burnout)
Whether you’re starting from scratch or refining your operations, this session will help you build a business that feels effortless—and magical.
Shakila Booker – Owner of SML Assisting and known as Your Business Nanny®, shehelps solopreneurs and event pros scale with strategic support and strong systems.