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Hi Everyone, Happy Mother's Day weekend this weekend. While working on making some changes for my Webinar Production Agency. I pieced together a new mission statement. Let me know what you think. Our premier agency manages all aspects of our customer's webinars and podcasts to take the tasks off their plate so they a focus on sharing their message. We provide an event team to assist with event management, moderate chat rooms, marketing, video production/editing, and bookkeeping. We put you in the spotlight so that your message can shine.

I'm sorry, for some reason I didn't see this before now. Yes, I used Canva. I'm quite enjoying Canva, although I still think Photoshop is better. There are some things you just can't do in Canva.

Hello Danielle, Thank you, it works perfectly the way the video shows.

Client onboarding is basically a phrase someone made up so they could sell you products surrounding that process. Onboarding a client is fairly simple and usually goes in this order: 1. Get them to pay your retainer upfront (usually online through Paypal). 2. Get them to sign your contract (I do this after I get their payment as once they pay it's easier to get them to sign as they want you to start working for them right away). 3. Talk to them on the phone to get pertinent contact information (contact info, passwords, etc.) to help you service them. 4. You can also send them a document stating your business protocols (hours you work, how you'll communicate with each other, how payments are made, holidays, sick-time, etc.) Each VA has different protocols. As you can see, there isn't much process to prepare to onboard a client. The hardest part is getting them to pay and sign that contract.

Thanks Tawyna and Danielle! She will only be running a few group coaching programs. Not a lot of products at all. She does have a wordpress site. I will definitely check these options out. Glad to be back in the community

Hey there! Welcome to VAnetworking.com --> The Social Network for Virtual Assistants. I am so excited that you have decided to join the friendliest social network on earth for Virtual Assistants. Let me give you a quick intro of who I am. I am Juli and I have not been in the Virtual Industry that long, (1 year) but by being your moderator, I can relate to some of your challenges that you might possibly face that I might have gone through. I was unemployed looking for way to pay off my student loan debt and how to make money at the same time. I saw an AD on my local TV explaining how to make money online, that educated me a bit on how to make money online but through one of those freelancing sites. I was still not satisfied with only working from that platform so I went on Google and found ways how I could make money online, and this is how I found the forum and joined. Fast forward a year later I have a business in place and I am about to launch my website. So I have gone through the path that you now are on. Enough about me and more about you! One way to get to know you better on the forum is through your first introduction to us. I will outline some tips on how to get you started on the forum. First you can do a quick introduction about yourself and this can be done by clicking here http://www.vanetwork...al-Busi-f4.html If you are like me and don’t like to talk much about yourself here is a breakdown to use as a guide to ease those introductions jitters: Your Name: Your Website URL (if applicable): Years in Business: Description of your Business, including any specialties: On a more personal note: What City/Town/State/Country are you from?: Are you married? How long?: Any kids and how old? Hobbies & Interests: How did you hear about us? We love to know how you heard about us so please let us know! i.e. Google search (what keywords did you search?), article in magazine (name of mag?), word of mouth (who?), etc. Please feel free to browse around and get to know others. If you have any questions please don't hesitate to private message me or any of the other moderators here or contact us at our help desk Until then, can't wait to see your growth here and your accomplishments. Best wishes.

Hey we have a great trend going here! Danielle is an Innovator that collaborates with the Maker (me), who collaborates with the Visionary (Tawnya). This is the start of a really creative team!

I apologize for not seeing your poll yesterday. I like the layout and graphics of the first one the best. If I could give some pointers. When choosing your color (colour) palate, it can be useful to view your design across several devices. This is usually only discussed in the aspect of web page layout and responsiveness, but with the multitude of not only screen sized, but also screen resolutions, the material the screen is made of, the preferred setting of the device user, I find it useful to view my designs across many different devices. With that said, I would recommend adjusting the huge of your pink background if you are going to use the white text color. Your design looks fine on a LCD computer screen and an iPad with bluelight filter on. But, there is significant white bleed from the text into the background when viewed on an LED computer screen or a smartphone that is not configured to filter blue light. I have just started a Canva account if you wanted to share your logo file with me my profile is @ChuckKanupp. I would be pleased collaborate with you. Cheers!

Thank you for the welcome and the feedback! I truly appreciate the support. The amount of information and guidance I have already gotten from being here is absolutely astounding. Marie, thank you for introducing yourself and the support. Charlottesville is a beautiful area. I do hope you and Tawnya had a well deserve Mother's Day. (I Googled Mother's Day in Canada to make sure I was correct to include Tawnya) My decision "redesigning your career at this stage" in my life so far is a blessing in disguise. My wife and I recently (3 months ago) purchased our new home. Last month I lost my job of 7 years due to "seasonal downsizing". My wife and I took a hard look at our options. She is a career nurse that makes a relatively good income, but not necessarily enough to carry our current expenses alone. So, what to do? I have looked into getting another job, and there are a lot of postings in our area business administrators, executive assistants, administrative assistants, and small business owners are looking for personal assistants. One evening, while I was preparing a cover letter, my wife asked me if I knew how my previous employer was planning to distribute my workload? That one question coupled with what I was seeing for job postings was a EUREKA! moment. At that point, my cover letters became introduction letters for my services as a virtual assistant. Even though my previous employer was not posting an ad to refill my position, I knew he was going to need help, so I sent an email. My previous boss is now my first client! Tawnya, thank you for your response. It helped me in defining my why. I want financial freedom for my family! I will NOT be put in this position again! My plans and dreams for the future are HUGE, but that is fuel for my fire. I don't expect the journey to be easy, but it will be fun!!!

Hi Chuck, Welcome to our virtual assistant community. You are not the only male in this group. One of our admins in this group is Mark Hunter from Australia. And we have a supportive network here. I am from Charlottesville, Virginia. I am married. We have a 13-year old son. I started in 2017 with just an idea of being a virtual assistant. And with the help of Tawnya, Mark and so many wonderful people in the VA insiders group I am moving right along. Bravo for redesigning your career at this stage in your life. Our network is supportive and willing to help cheer you on. To your success. Cheers, Marie Mason PS. Happy Mother's day to your family. Also, my son's name is Charles.

I've always had issues exporting my videos in Camtasia on my Mac. I finally asked Camtasia how to fix the quality issues and here is the article they referred me to. It has fixed my issues so wanted to post it in here in case anyone has this issue. https://support.techsmith.com/hc/en-us/articles/115007279948-Camtasia-Mac-Exported-Video-Had-Faded-or-Incorrect-Color

Hello, I hate to admit this but I have been a VA insider since June and have yet to start my business. Part of the reason is that I stand in my own way and overthink things but the other part is feeling really lost on where to start. I cannot purchase the VAC program at this time which I know would help me. Where should I begin in VA insiders and VA networking to actually execute steps on starting my business?

I just recently joined the VA workforce. I'm interviewing for positions now. I am optimistic that I will land my first client soon and begin creating my portfolio of work! ______________________________________________________________________________________ Visit my site at - https://rhosecellahdasalla.wixsite.com/website

I am definitely backing away from this for now. I need to earn some real wages first. This is something I could come back to but honestly I really hate MLM type stuff. According to them I can earn a lot, as long as those I recruit don't surpass my level. I've never been very good at getting ahead w/stuff like that anyway. I'm going to reach out to some people I know. I also made some flyers to put up wherever I can. So hopefully I'll find some real clients/work soon. I'll be posting & writing new posts for my blog as well.

What do you think?

Thank you, Amber. It does help.

Site Builder is where my website is. And I really love it. So, while I can't use the images from there some place else, it suits me for now. The customization is amazing for free. I've got exactly what I need. I've done a lot of comparison. And some of the cheapest sites have poor customer service, some of the more high-end ones are too expensive, and I just can't stand WordPress. I know lots of people find it useful & simple. But I can't customize it the way that I want, not with the free version. So I've found what makes me comfortable. I need to be able to manage, maintain, and also not be frustrated w/the design. I can't be productive if I'm sitting for an hour trying to figure out how to get things to look the way I want them to. I don't like tons of time spent "troubleshooting". It's a serious drain on my energy.

Layla, go into the accountability area in your VAinsider membership and start listing everything you think you need to do. Also list some of the critical money marks you have to achieve (and by when) and we will help you with a gameplan to get past these roadblocks you are having.

My situation is similar. I started back in 2016, then had a long hiatus, due to my illness. I'm in a rush now, my head is buzzing with business ideas, but if I don't make money soon, I don't know how I'm going to make it. My landlord just raised my rent, so the pressure makes my ADHD brain even more scattered. It can be very difficult to prioritize & focus

Thank you Marco. But I find a big differences between the U.S. and Spanish markets.

Hey Brittany - great start on your site and congrats on having it live! Since your site is very white, I'd definitely 2 colors that you want to go with your brand and have those pop. Since you have pink in your logo, definitely go with that and then one more to really make things stand out. I think it will liven it up a bit. Since it looks like you are a solo VA, I would change some of the wording to "me" or "I". You kind of have both singular and plural and it can be confusing to users. So it's better to stick with one or the other. If you are the only person people will be dealing with, then just go with that. And lastly, I'd add a picture of you - it makes it more personable and people can relate more to someone they can "look in the eye". Good luck!

Thank you so much ladies for the great feedback! In regards to coding, I wanted to learn how to design and build websites so I could do that for others. I've done some searching though after I saw what you said, Tawnya. This is something I definitely don't need to know prior to getting my website live. I'll put that on the back burner for now. Thank you!

Hi Hannah, welcome to VAnetworking! I definitely think you could niche yourself and work in the medical field.

Thank you. A UPS Store mailbox is a very good idea.

I am just starting my journey to start my Virtual Assistant Business. I am thinking of doing proofreading and editing. Right now I am in college perusing a Virtual Office Professional Certificate of Achievement. I have two years experience as an Administrative Assistant Intern. I need your advice on what step should I take next. It seems that people on Guru are wanting degrees and three to five years virtual assistant experience. What's your advice?

Hmm good question. What services are you going to offer? You really don't need much to start up besides a computer and internet. You probably want to get a contract written up at the very least. I'd also recommend outlining your operating procedures such as, how clients can reach you, when you'll be around etc. There is a sample contract here: http://vanetworking.con/free. You probably already have access to it. You can take that one and edit it to make your own. You'll also have to figure out how you want to be paid, what system you will use. Maybe PayPal? And also your rates and packages. What have you done so far?

Hi all! I just wanted to introduce myself. My name is Adele. I was a VA for years and then went back into working in corporate America after going through a divorce. Life circumstances at the time just called for that kind of change. I was only a VA on a part-time basis and needed to go back to full-time income -- and quickly! Anyhow, fast-forward to the present. I am now happily remarried and in a much better position. I have decided to take the plunge and delve back into my passion. I assist businesses with their HR, recruiting, and SMM needs. I also assist in a variety of other projects when time allows, such as event and meeting planning and trade show coordination.

I chose Oceanfront VA Services because that's where I'm hoping to be working from in the next few years!

Yes, it's a lot of going back and forth and switching between projects. I found I was wasting a lot of time with admin stuff and emails. I rather focus on a few larger clients. Have you figured out how many hours you could allocate to clients? That might help you out. Don't forget to set aside time for bookkeeping, marketing etc for your own business.

I'm a retired Quality Assurance Manager who started editing part time (I'm a writer as well) and it just grew into editing, copy editing, proofreading and virtual assistance. I'm only wanting to do this part time, as I am writing novels. But jobs and projects and clients have a way of blossoming! So I network with other freelancers to spread out the work I don't want or can't do. I feel like I have friends all over the world now. Good luck in your business! Pat www.editalley.com www.pathauldren.net www.remotegirlfriday.com

I have a client who's Quickbooks online is so messed up I have no clue how to fix it. When I first took over there was years of income that he has put in undeposited funds. I moved all that out into the proper place and now it seems even more messed up. One of his client looks like he has over 300K in credit and another looks like they are behind when they are not....HELP??!! Need an expert!!

Hello Everyone! I am a Virtual Assistant based in South Africa. My journey into this awesome "Virtual World" happen with the birth of my son and the company I was working for at the time didn't want to get a temp so I set myself up at home to do everything I did in the office and that is when the light bulb moment happened Set up an office at home resigned and have never looked back, nothing better than being your own boss, determining your income and getting to be there for your kids everyday. Excited about being a part of this community and look forward to getting to know fellow VA's.

Hi there!! I'm Nancy and I am a brand new VA. My previous profession was in social services and health education and I have incorporated my experience into my new business, specializing with healthcare businesses, non profits and disabled business owners and individuals. My business is heavy on the personal assistance services and from the knowledge I have gathered, noone is providing this type of service to the disabled. Of course, I am also offering business support as well. My website is www.avirtualhelpinghand.com I did it on wix.com which is a platform I am very familiar with and I didnt realize most VA's do their sites on wordpress. Hope it's ok. On a personal note, I am divorced with no children, live in Queens, NY and love meeting new people, travel, cooking, and all life has to offer. This new VA venture has been a strong learning curve for me as I had to learn alot of programs and how to do alot of stuff most VAs do. I am still preparing my contracts and planning to learn a few more programs before I officially launch in about a month...I did send out a few cold email pitches but didnt hear anything back..I will DEFINITELY be taking advantage of the free email templates in the stocking stuffer At the moment, I am feeling very overwhelmed, feeling like I need to "do it all" and am in awe of the skills so many VAs bring to the table. Any support and feedback would be helpful. Look forward to getting to know you all better and best wishes and blessings on your own VA journeys

Thank you so much! I will be attending the VAinsiders call today.

Welcome to the forum Charles!

Great points Chuck! Routine, naps and exercise are all things I try to incorporate into my life but it's not always easy especially the exercise. That's probably because I'm not a lover of sweating though lol! This is a great article and I wonder how you are repurposing it for your business benefit? For example, at the end where you mention my VA fitness site you could add custom affiliate links (I'll make you an affiliate and when you log in you'll now see affiliate tab. Also there is a whole training track in your VAinsiders membership on Affiliate Marketing you can do to learn more of how to make passive money that way). You could then turn this into a blog post, break it up into social media posts, turn it into a YouTube video, put into your newsletter and/or autoresponders as more content for your list. Just some ideas as I'm big into repurposing content.

I highly recommend Lastpass and it's free

Hi and welcome to our network! You have great experience behind your belt and you should do well in this career as a freelancer/VA. Congrats on almost getting your website finished as that is a huge accomplishment in the beginning stages. Pat yourself on the back! I hear you about the roller coaster of emotions you are going through right now. We never stop worrying about our babes right? Hunting scorpions, now that's a first I've ever heard anyone doing here, ugh...I am not a bug fun so wouldn't have fun doing that HAHA! Enjoy the boards!

My all time favorite picks are: 1) Project Management - Asana 2) File Sharing - Google Docs 3) Messenger - Skype

Thank you Tawnya.

Yes, I manage mental health practices as my niche.

Thank you very much, Tawnya, for the warm welcome. English is not my language, so I may sometimes express myself incorrectly in this language.

I have a UPS Store mailbox (Costs me $150/year) and gives me security knowing noone knows my real mailing address. The one thing I love about UPS is that they have a Suite # instead of PO Box. Looks more professional. Funny thing one time someone was in front of my UPS mailing depot and phoned me to say they couldn't find my office. I then had to nicely explain that I work from home and that is just my mailing address.

Awesome idea and way to keep yourself motivated. You could go take some pictures near the ocean and incorporate it into your website and branding. Could keep your colors ocean like or nautic. Sounds like a lot of fun to create actually!

Thank you so much! So, for example if I am billing $30.00 and work is billed in fifteen minute increments how would a 45 min job be calculated? I hope this is not a crazy question.

Thanks for your responses Danielle and Tawnya. I wasn’t able to get on the group coaching call yesterday but I will try to get on the next one on the 28th. I do have the VA checklist so in the meantime, I will work on that and try to work off of it each day so that I am making some progress and headway and won’t talk myself out of doing it. I’ll make sure I hop back on the Forum if I have any questions reading the checklist. Thanks so much for the encouragement. I really need it!

Are there any Real Estate Virtual Assistants in this forum who provide Transaction Coordination Services?

Hi Marie, One service I think would be pretty cool as a package would be this. To extend your webinar package by offering to transcribe or create shownotes out of the content that is created. I know some marketers like James Schramko have very in depth pdfs created from their webinars, with formatting and images + transcribed text.

Julian, I'm so thrilled to have you as a Moderator with us. Your cheerful and giving nature will really benefit the members in this forum and make them feel right at home. I'm truly looking forward to your business flourishing over the next year and thank you again! Tawnya

I think outsourcing is really a personal choice for everyone and everyone will have different reasons if they would or would not outsource overseas. Neither are right or wrong. No different than some will shop at Walmart and others won't. I have outsourced to Philippines, UK, Australia and India for my clients and for my business and had fantastic results. Wherever I can find the expert they need. For example the guy who maintains our forum is from Nepal and he knows this forum backend stuff inside/out so that is why I outsource to him, not because of where he lives.