If you don’t see the answer to your question below, scroll down and contact us.
How do I log in to the member area
You can log in here with your username and password. If you don’t remember your password, you can retrieve it on the same page.
How do I update my credit card?
How do I makes other changes to my subscription?
1. Login here to your member area.
2. Go to “Customer Profile”
3. Locate your recent payment and click on “Cancel Subscription”
If you are still having issues, reach out to us using the contact form on this page and we will cancel it for you.
Contact us by email:
Hours of Operation: 9AM – 6PM PST/PDT Monday – Friday (closed weekends) Vancouver, Canada. Our response time on weekdays is 24 hours (we are closed on weekends and statutory holidays). Most emails are responded to within only a few hours unless they revolve around more complicated issues that require our techs to spend more time on them.
Contact us by phone:
Vancouver, Canada: (604) 542 – 9664