VAnetworking’s Help

If you don’t see the answer to your question below, scroll down and contact us.

How do I access my free VA resources?

Watch this video to learn how to access your free VA resources.

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How do I update my credit card?

Watch this video to learn how to update your credit card for your membership.

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How do I delete my account?

Contact us using the form on this page to delete your account.

How do I cancel my monthly subscription

1. Login here to your member area.

2. Go to “Customer Profile”

3. Locate your recent payment and click on “Cancel Subscription”

If you are still having issues, reach out to us using the contact form on this page and we will cancel it for you.

Contact us by email:

The quickest way to contact us is by using the form below:


Contact us by phone:

Hours of Operation: 9AM – 6PM PST/PDT Monday – Friday (closed weekends) Vancouver, Canada: 604-542-9664 Our response time on weekdays is 24 hours (we are closed on weekends and statutory holidays). Most emails are responded to within only a few hours, unless they revolve around more complicated issues that require our techs to spend more time on them.


Contact us by mail:

Headquarters: Mediamage Business Solutions 260-22529 Lougheed Hwy. Suite 947, Maple Ridge, BC, Canada, V2X 0T5


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