Terms & Conditions

Thank you for visiting our website (hereinafter “Website(s)”, “Site(s)”), owned, operated and controlled by Mediamage Business Solutions, a Canadian company (hereinafter, “Company,” “we,” “us,” “our”).

This Policy pertains to, and covers, the following websites:

  • www.VAnetworking.com
  • www.VAinsiders.com
  • www.VirtualAssistantCareer.com
  • www.VAvirtuosos.com
  • www.VAcertified.com
  • www.VirtualAssistantShop.com
  • www.VAsupportdesk.com
  • www.HireaVirtualAssistant.com
  • www.Mediamage.com

If you continue to browse and use these websites, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the relationship between Mediamage Business Solutions and you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our websites.

The term “Mediamage Business Solutions” or “us” or “we” refers to the owner of the website, www.Mediamage.com whose registered office is 260-22529 Lougheed Hwy., Suite 947, Maple Ridge, British Columbia, Canada, V2X 0T5. The term “you” refers to the user or viewer of our website.

Use of This Web Site

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website may use cookies to monitor browsing preferences. If you do allow cookies to be used, please refer to our privacy policy for details of what data we may collect and how it may be used.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness
  • View our Privacy Policy online.
  • Affiliate Disclosure: We may use affiliate links in our newsletter, website pages, articles, blog posts and social media links. Making money from being an affiliate is a great way to add an additional revenue stream to your business.  Please note, we only recommend or use affiliate links for companies we fully believe in. No one is paying us to review or promote their services or products. We promote them because they are good services or good people to work with.

Customer Service Policy:

At Mediamage Business Solutions, our goal is to treat and serve our clients and customers as we ourselves like to be treated and served. Whether you are a client, a product customer or a student in one of our training programs, you matter. Your business is important to us.

  • We will communicate with you in a courteous and professional manner.
  • We will listen effectively to your requests and promptly take the necessary actions to assist you. We will keep you informed of unexpected delays in service.
  • We will respond to website questions/requests within 24 hours during normal business hours, Monday-Friday.

We commit to :

  • Teaching, educating and enlightening our students in a way that they learn more in-depth and with a full understanding of the concepts and principles being taught.

Refund Policy

Mediamage Business Solutions wants its members and customers to be happy with their purchases. If you are unhappy with your purchase, please contact us at 604-542-9664 for an RA number (Return Authorization) number to start the return process (See eligibility below).

  1. Sale items, instantly downloaded products like ebooks, audios, and VAinsider Club Memberships, etc. are final sales and are non-refundable.
  2. The Virtual Assistant Career (VAC) has a 7-day money-back guarantee (less any coaching session time if utilized during the 7 day period and service processing fees if paid by credit card). All payment plan options (Elevate and Dominate packages) must be paid monthly for the term length of each package (Elevate 6 months or Dominate 12 months). Access to the VAC program will be denied if any payments don’t process.
  3. Recurring monthly memberships ie) VAinsiders Club may be canceled by contacting us to request cancellation. Refunds from products from third-party affiliate programs are dealt with directly by the third party themselves and MBS is not responsible for contact with third party nor refunds.

To prevent fraudulent acts, refunds are only issued back through the same payment process as the payment was made through and no substitutions are allowed.  ie) If you paid by your Visa card then the refund can only be issued back to the same Visa card number you paid with and not a different credit card/cash/cheque/etc.

Earnings Disclaimer

None of our training programs are meant to get rich quick programs. Our programs are intended to help guide you to help you grow your business into the money-making empire you have always dreamt of owning. As stipulated by law, we can’t and don’t make any guarantees about your ability to get results or earn any money using our tools, resources or strategies. Each person’s results will be unique depending upon how much effort they each put into the programs. We can lead you in the right direction but in the end, your success will depend on your hard work and implementation. Nothing on any of our websites is a promise or guarantee of results or future earnings, and we do not offer any legal, tax or other professional advice. Any financial numbers referenced on any of our sites are just estimates and not exact and should not be considered as a promise of potential earnings. If you don’t put the work into implementing the strategies in our programs you will achieve little or no results. Any financial numbers referenced on any of our sites, are simply guestimates, and should not be considered as a promise of potential earnings and are for illustrative purposes only. Som who purchase our products will never implement what they are taught and ergo achieve little to no results. We will be here to help and cheer you on your journey, just reach out for help.

No Guarantees As To Results

​As set forth more fully in this Disclaimer, you agree that the Company has not made any guarantees about the results of taking any action, whether recommended on this Website or not. The Company provides educational and informational resources that are intended to help users of this Website succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

You also recognize that prior results do not guarantee a similar outcome.  Thus, the results obtained by others – whether clients of the Company or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.

Links To Third-Party Websites And Services

The Website may contain links to other Websites (“Linked Websites”). The Linked Websites are not under the control of the Company and the Company is not responsible for the contents of any Linked Website, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the Website or any association with its operators.

Certain services made available via the Website are delivered by third-party Websites and organizations. By using any product, service, or functionality originating from the Website, you hereby acknowledge and consent that the Company may share such information and data with any third party with whom the Company has a contractual relationship to provide the requested product, service or functionality on behalf of the Website’s users and customers.

How to contact us – If you wish to reach us or our Founder, Tawnya Sutherland, please send us a ticket to our support desk.