A friend of mine, Amy, recently moved to another country. While Iโm sad sheโs gone, I know this is a great opportunity for her and her family. Sheโs been a personal trainer for years and has just expanded her business to include online courses along with nutrition tips.
Since the launch of her online programs, things have really changed. Business is booming and sheโs even hired an assistant. As things started to progress, Amy found herself a bit overwhelmed. Ok, REALLY overwhelmed! As we were chatting on a Skype call, she mentioned one part of her business that was getting out of control: her email inbox. I provided her with these two quick tips that would save her time throughout her day:
Canned Responses in Gmail
Amy sells a course in her fitness business which includes videos and PDFโs. For every person who purchased her course, she wanted to send a personalized โwelcomeโ letter but didnโt want it coming from an auto-responder. She wanted it to be from her email. For every sale, she sent that person a personalized welcome email. While the sales were great, she quickly realized writing out that (short) email still took time. Amy created a canned response in Gmail, changed the greeting to the name of the recipient, and saved herself a ton of time!
Canned responses work great because you can create as many saved responses for any occasion: welcome letters, thank you letters, schedule a meeting with your scheduling link, etc.
If your business doesnโt use Gmail, you can still create and save email templates for any purpose.
Bonus time saving tip: this is a task that can easily be outsourced. Each time a sale comes in, have your assistant send these emails out from your email address.
Scheduling
How often do you deal with the back and forth emails trying to schedule a meeting? It can often stretch into days trying to get something permanent on the calendar. One of Amyโs favorite books is โThe Four Hour Workweekโ by Tim Ferriss. He uses the, โIfโฆthenโฆโ method:
Email communication should be streamlined to prevent needless back-and-forth. Thus, an email with โCan you meet at 4:00 pm?โ would become โCan you meet at 4:00 pm? If not, please advise three other times that work for you.โ
Get into the habit of considering what โif โฆ thenโ actions can be proposed in any e-mail where you ask a question.
Along with this you can propose 2-3 different times versus asking the other person, โWhatโs your schedule like?โ
Bonus time saving tip: this is another task that can be outsourced. Provide access to your calendar and have your assistant find a time that works for both parties, put it in your calendar, and sent out invitations on your behalf.
Itโs easy to feel overpowered by your email inbox. But with these tweaks, youโll have it under control.
Do you use any tricks to keep your email manageable? If so, please shareย in the comments.
Guest Blogger: Yolanda Crowleyย assists entrepreneurs save time and money by outsourcing their administrative tasks. Her specialties are research, social media management, and executive assistance. Pop over to her website to learn more about her services and how to work with her.
Yolanda Crowleyย will be speaking at our Virtual Assistant Online Conference November 16-20th. Got Your Ticket Yet?
