Time to Get Socially Serious

According to Facebook statistics there are over 500 million users on Facebook at present!  To break it down here is a small bulleted list of findings directly from Facebook itself: More than 500 million active users 50% of our active users log on to Facebook in any...

How do you handle online complaints?

Are you aware of any negative comments posted on social networking sites regarding your company? Do you even care if a client posts a complaint saying they are not happy with your product or service? If you don’t care then you probably shouldn’t be in...